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Authored by: Rashaad Bajwa
The Google Apps outage this last Wednesday, 4/17/2013 at the start of the business workday had a lot of people talking. The conversations parallel the same ones we've been having with many of our clients over the last couple of years. The following is our take on it:
The definition of what constitutes the cloud changes every day and has been muddled by marketing gurus that package it as if it were some ethereal heaven-like place. The reality is the cloud and cloud-based services are servers. The only difference is that they’re not at your place, they're at someone else’s. The assumption is that their servers and datacenters are much bigger, better and more fortified than yours…and most of the time that is likely true. However that’s not necessarily the case, your “cloud” could be a single computer running in my basement. Let’s hope that’s not the case, but decision makers do need to be aware that there are no regulations in the industry as to what constitutes appropriate safeguards when hosting other people’s email, servers, data, etc.
One would hope Google Apps, and Microsoft Office 365, and others have bigger, badder and more redundant servers and datacenters than you do, but remember they have to out of necessity. Their big servers and big datacenters host millions of customers and are attacked thousands of times a day. They need at least a thousand times more protection and scale than your private servers dedicated just for your business. The cloud can do a lot of great things, but it is not heaven.
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The Results
FGI Finance NY employees were securely able to access their critical systems running in their warm site via remote access even while Super Storm Sandy had put their 80 Broad St office out of commission. All their data and applications were accessible and ready to use. FGI was able to continue to conduct business and provide exceptional services to their customers. Smart decisions by leadership allowed FGI Finance to weather Super Storm Sandy. In the face of a disaster, credibility was not only maintained, but enhanced - with stakeholders, clients and employees.
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Find out how!
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Downtime Is More Than an Inconvenience
During downtime you may think you’re just not making money, when on the contrary you are losing money. Money lost from payroll for employees who can’t be productive, money lost due to loss of clients from inability to connect with them and loss of money from having to pay an hourly service fee to get up and running again.
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Written by Caitlin O'Donnell
Hurricane Irene, Hurricane Sandy, Winter Storm Nemo and many other natural disasters have been plaguing our world, it almost seems like something out of the apocalyptic movie “The Day After Tomorrow”. Unlike the characters in that movie YOU can be prepared for any natural disaster and protect your business with a business continuity plan.
Now you may be thinking, where do I start, who and what should I consider when implementing a continuity plan for my small business? Here we’re going to focus on the what so then you will know who will best suit your needs.
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Published January 31, 2013 Storagecraft By Cela DeLaRosa
If there’s a silver lining to a disaster, it’s finding out how strong—and disaster resistant—you really are.
We recently spoke to some StorageCraft partners who helped their clients recover from Hurricane Sandy. Despite long hours, freezing temperatures, and many personal sacrifices during the storm’s aftermath, they were surprisingly upbeat.
“Disasters like Sandy are your opportunity to win clients for life,” says Rashaad Bajwa, president and CEO of Domain Computer Services in Cranbury, NJ. “Without tests like Sandy, clients never know how good you really are.”
Rashaad was able to get a client in Lower Manhattan up and running within hours after Sandy hit. With no subways, closed tunnels, few open roads, and no gasoline, it would’ve been impossible to restore that client from a tape backup. Plus, their servers were on the 37th floor, with no power and no elevators.
Rashaad estimates that 95% of his clients were impacted by Hurricane Sandy. Thanks to StorageCraft ShadowProtect Server and StorageCraft ShadowProtect Virtual, all of his clients who needed to boot up virtual servers remotely could do so.
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